Community Add-Ons

Added a troubleshooting section based on some useful posts in the support thread.

Full package.

The last version instructed users to put an image in the wrong spot, sorry :( Corrected here, and refined wording slightly.

Full package.

Update to this contribution. Full package.

* fixed bug in IE where overlay would sit to the left of the 'Confirm Order' button
* rewrote css into ids rather than classes
* included code to change the 'Confirm Order' button to a 'Pay Now' button when using PayPal or PayMate, which more accurately indicates what clicking the button will actually do. Note you may need to redesign this button to suit your site's look and feel, this is just the one I use, but I have included a layered .png file which should allow you to do this. I used Adobe Fireworks for this but any image program like Photoshop or The Gimp should be able to do something similar.

Adds a second line of code to the warning box so they have to specifically click the text that says 'Yes I will do this...' before the box goes away.

Also corrected a coding structure error in one of the files.

Full package.

PS incidentally if the PayPal default text 'Return to <vendor>' annoys you, you can customise it to say whatever you want. In /catalog/includes/modules/payment/paymate.php, around line 90 where $process_button_string is being defined, add the following:

tep_draw_hidden_field('cbt', 'Complete your order with YOURSTORENAME) .

Or whatever you want to say.

Minor revision to instructions to make it easier to add the warning for PayPal only and better instructions on how to do the same for other payment methods.

This is not the only contribution of this nature but I think it deals with the problem more effectively than some others. Many people seem to have a problem with customers that pay with PayPal (and perhaps other payment modules) not returning to their website. When their customers do this, the store owner receives payment, but does not receive the order information.

For a long time I've had an animated .gif on the checkout_confirmation.php page which flashes at the users but we'd still get some people who wouldn't read it.

So I've taken it one step further and made a div layer with a warning message that actually sits ABOVE the Confirm Order button and disappears when clicked - so they can't actually get to the 'Confirm Order' button unless they've read the message!

It might not stop everyone but at least you've got a mighty big stick to take to those customers who still don't follow the instructions!


Installation is straightforward - an image goes into /images/, two lines of text into /catalog/includes/languages/english/checkout_confirmation.php language file, and finally two blocks of code go into /checkout_confirmation.php

I'm no great coding expert so I'd welcome anyone to go through my work and revise it as they see fit.

Discussion on this module is at http://forums.oscommerce.com/topic/356689-paypal-paymate-a-solution-to-customer-not-returning-to-site-that-they-cant-miss/