This is a fully featured and FREE Live Support software for your osC installation. It allows multiple administrative users, client side themes, and a slick admin interface. It is integrated into the catalog as an infobox and integrated into the osC admin as a clickable header graphic. Both the catalog and admin operate through javascript popups. All credit goes to Dayana Networks Ltd. who created this fabulous software. I just modified it to suit osC (they had even done the footwork for creating an infobox!).
This package includes the latest version of the phpOnline live chat software (2.1.2)
Official Website: http://phponline.dayanahost.com
Online Forums: http://www.dayanahost.com/forum
Powered by http://www.dayanahost.com
I will not be supporting this through the osC forums as phpOnline has its own forum for troubleshooting. If you have cosmetic issues, suggestions, or changes that you have made that were helpful for further development, feel free to message or email me; however, please do me the courtesy of reading back through the installation instructions I wrote and phpOnline usage file 1st (before asking for help in troubleshooting). Thanks!
Scott (olsonsp4c)
Legend: 
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FULL PACKAGE
Only updates:
Admin header_livesupport.png header image was misnamed (header_live_support.png) causing a broken header link out of the box
In the Admin header the popup function name was not named properly (I forgot to change it) to be 'popupWindowAdmin' rather than 'popupWindow'
that's it!
Scott
FULL PACKAGE with UPDATE INSTRUCTIONS
Since v1.1
----------
* The catalog infobox and admin popup were using the same javascript popup function which means
they'd replace each other if clicked rather than opening up 2 separate windows, this is remedied
* Added instructions for those with SSL to secure the application
* Added the default admin username and password to the instructions to avoid confusion
* Added further TESTING section
Scott
File is identical to below...
I've added a support forum if you need help with the addon (infobox isn't working or admin graphic popup isn't working)...
Forum: http://forums.oscommerce.com/index.php?showtopic=320880
If you want support for the phpOnline, please continue visiting their forum...
99% of my support requests involve those who do not read the following to obtain the default admin login/password located in the usage doc:
Admin Area:
You may wait for a customer using:
http://www.yourdomain.com/phponline/admin.php
or
http://www.yourdomain.com/phponline/staff.php
(default login information is: username->admin password->adm123 , Change the password ASAP)
Scott
Changes since v1.0
--------------------
* Upgraded to phpOnline v2.1.3 (August 1, 2008)
* Upgraded admin header icon to a png
* Other small adjustments in code
Scott (olsonsp4c)
This is a fully featured and FREE Live Support software for your osC installation. It allows multiple administrative users, client side themes, and a slick admin interface. It is integrated into the catalog as an infobox and integrated into the osC admin as a clickable header graphic. Both the catalog and admin operate through javascript popups. All credit goes to Dayana Networks Ltd. who created this fabulous software. I just modified it to suit osC (they had even done the footwork for creating an infobox!).
This package includes the latest version of the phpOnline live chat software (2.1.2)
Official Website: http://phponline.dayanahost.com
Online Forums: http://www.dayanahost.com/forum
Powered by http://www.dayanahost.com
I will not be supporting this through the osC forums as phpOnline has its own forum for troubleshooting. If you have cosmetic issues, suggestions, or changes that you have made that were helpful for further development, feel free to message or email me; however, please do me the courtesy of reading back through the installation instructions I wrote and phpOnline usage file 1st (before asking for help in troubleshooting). Thanks!
Scott (olsonsp4c)
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